Privacy Policy
Last updated: January 2024
Information We Collect
At Novaferi, we collect information you provide directly when you:
- Complete our contact forms
- Subscribe to our newsletter
- Contact us via WhatsApp or email
- Participate in consultations or projects
Information may include: name, email, phone, company, and project details.
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide quotes
- Communicate with you about our services
- Send relevant content if you subscribed to the newsletter
- Improve our services and user experience
- Comply with legal and contractual obligations
Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, property, or security
- With service providers who help us operate our business (under confidentiality agreements)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Restricted access to personal information
- Regular security audits
- Staff training in data protection
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Improve our website functionality
- Analyze site traffic and usage
- Personalize your experience
- Remember your preferences
You can configure your browser to reject cookies, although this may affect site functionality.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we have about you
- Rectification: Request corrections to inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Objection: Object to the processing of your data
- Limitation: Request limitation of processing
To exercise these rights, contact us at novaferi@outlook.com
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless law requires or permits a longer retention period. Generally:
- Inquiries: 2 years after last contact
- Completed projects: 5 years for contractual and legal purposes
- Newsletter: Until you unsubscribe
International Transfers
If we transfer your personal information outside your country of residence, we will ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.
Minors
Our services are not directed to minors under 18 years old. We do not intentionally collect personal information from minors. If we discover we have collected information from a minor, we will promptly delete it.
Changes to This Policy
We may update this privacy policy occasionally. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date at the top.
Contact
If you have questions about this privacy policy or how we handle your personal information, you can contact us: