Privacy Policy

Information We Collect

At Novaferi, we collect information you provide directly when you:

• Complete our contact or diagnostic forms
• Subscribe to our market intelligence
• Contact us through WhatsApp or email
• Participate in audits, diagnostics, or projects

Information may include: name, email, phone, company, and details about your operation.

How We Use Your Information

We use collected information to:

• Respond to your inquiries and prepare technical diagnostics
• Communicate about our engineering capabilities
• Send market intelligence if you subscribed
• Improve our processes and user experience
• Comply with legal and contractual obligations

Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, property, or safety
• With service providers who help us operate (under confidentiality agreements)

Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Data encryption in transit and at rest
• Restricted access to personal information
• Regular security audits
• Staff training in data protection

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Improve our site functionality
• Analyze traffic and site usage
• Personalize your experience
• Remember your preferences

You can configure your browser to reject cookies, although this may affect site functionality.

Your Rights

You have the right to:

• Access: Request a copy of personal information we hold
• Rectification: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to the processing of your data
• Limitation: Request limitation of processing

To exercise these rights, contact us at info@novaferi.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Generally:

• Inquiries: 2 years after last contact
• Completed projects: 5 years for contractual and legal purposes
• Market intelligence: Until you cancel the subscription

International Transfers

If we transfer your personal information outside your country of residence, we will ensure such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.

Minors

Our services are not directed at minors under 18 years of age. We do not intentionally collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

Changes to This Policy

We may update this privacy policy occasionally. We will notify you of significant changes by posting the new policy on our site and updating the last updated date.

Contact

If you have questions about this policy or how we handle your information, you can contact us: